Created on
10-11-2024
06:32 AM
Edited on
02-28-2025
09:07 AM
By
PardeepSingh
Description |
This article describes how to resolve an issue where the FortiSwitch status shows as 'Offline' after upgrading FortiGate. |
Scope | FortiGate 7.4.5, 7.6.0 and FortiSwitch 7.6.0. |
Solution |
After deploying a new firmware version on the FortiGate, the managed FortiSwitch status is Authorized/Down and FortiLink aggregate interface cannot link UP:
On the FortiGate side:
execute switch-controller get-conn-status <FortiSwitch_serial_number>
Admin Status: Authorized / down Connection: Idle
To further diagnose the connection:
execute switch-controller diagnose-connection <FortiSwitch_serial_number>
No IP address retrieved for FortiSwitch <FortiSwitch_serial_number> Remote Address: N/A Status ... Idle
From the configuration of the FortiLink aggregate interface, the management VLAN ID should be checked:
config system interface edit " fortilink" show full …… set switch-controller-mgmt-vlan 4094 <- This is the default management VLAN on FortiGate. ……
On the FortiSwitch side:
config switch auto-network
After rebooting the switch, the output from the command is as follows:
config switch auto-network set mgmt-vlan 1 <- The management VLAN on FortiSwitch is switched to VLAN 1. set status enable
For this reason, FortiSwitch cannot get the IP address from the FortiLink aggregate interface, and the following change should be made in order to fix the issue:
config switch auto-network set mgmt-vlan 4094 set status enable end
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