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Technical Tip: Traffic fails to match authentication policy despite having user in auth list

08-07-2022
Description This article describes the issue that can be faced when having multiple authenticated policies and having traffic dropped by FortiGate. Scope FotiGate, FortiOS Explanation There are two policies configured and both are using user authenti...

Technical Tip: ISP failure causing ADVPN shortcut traffic to fail

08-01-2022
Description This article describes the issue that can be faced with shortcuts when having ADVPN configured with BGP and SD-WAN. Scope For versions 6.4, 7.0. ADVPN, BGP, IPSec. Explanation This issue occurs when shortcut is established between the Spo...

Technical Tip: IPSec Tunnel up but no traffic being passed between FortiGate Azure and Third party device

07-12-2022
Description This article explains the scenario where IPSec Tunnel is up and traffic seems to be leaving FortiGate Azure but it is not reaching the remote end. Scope FortiGate. Solution Follow these steps: 1) Verify the IPSec ports being used on Forti...

Troubleshooting Tip: BGP debug shows the error 'Incorrect leftmost AS number'

07-05-2022
Description This article describes the workaround for the issue on ForitGate when seeing 'Incorrect leftmost AS number' in BGP debugs Scope FortiGate, FortiOS. Solution This issue will normally be seen when the BGP peering is not establishing. Enable...

Technical Tip: Fortigate dropping VLAN traffic, debug flows not showing any output

04-18-2022
Description This article describes one of the reasons why VLAN packets are getting dropped on FortiGate. Scope FortiOS, FortiGate Solution In this scenario, the packets show up on the sniffer but are not giving any details for the reason of drop when...
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