| Description | This article explains how to fix an issue in FortiGate where the Email Generated Reports button is grayed out. |
| Scope | FortiGate, FortiOS |
| Solution |
In new versions of FortiOS, issues may be faced with accessing local reports under the Log & Report section. For example, the following message may be seen even when the email service has already been configured in the GUI:
To fix this, navigate to System -> Feature Visibility, enable Email Collection and select Apply:
After that, from the CLI:
# config alertemail setting
Change the username to the desired username in the email service, or an existing email in the mail server. After this change, the previously disabled button becomes active:
Related articles: - Administration Guide | FortiGate / FortiOS 7.0.9 | Fortinet Documentation Library - Technical Tip: Local Reports - Fortinet Community
|
