Troubleshooting Tip: Email Generated Reports button is grayed out

[xshkurti]

Description	This article describes how to fix an issue in FortiGate where the Email Generated Reports button is grayed out.
Scope	FortiGate, FortiOS.
Solution	In new versions of FortiOS, the 'Email Generated Report' button might be greyed out under the Log & Report -> Reports section. For example, the following message may be seen even when the email service has already been configured in the GUI: 'You must configure an email messaging server in your system settings, and configure a username in your alert email settings before enabling this option.' To configure a username in alert email settings, run the following commands in the CLI (Not available in the GUI).  config alertemail setting set username username@domain-name    end Change the username to the desired username in the email service, or an existing email in the mail server. For FortiOS 7.2.3 and below, navigate to System -> Feature Visibility, enable 'Local Reports' and select Apply: It can also be enabled from the CLI using the following commands:  config system setting  set gui-local-reports enable  end  Note: This feature requires disk logging. Some entry FortiGate models do not support disk logging. To verify, run ‘get system status | grep disk’ in the CLI. The output below indicates that it is available. If disk logging is available, navigate to Log & Report -> Log Settings -> Local Logs and make sure 'Local reports' is enabled. After this change, the previously disabled button becomes active: Related articles: Administration Guide | FortiGate / FortiOS 7.0.9 | Fortinet Documentation Library Technical Tip: Local Reports - Fortinet Community