Description |
This article describes when FortiGate fails to connect to FortiGuard, |
Scope | FortiGate. |
Solution |
To avoid the rating error, enable the Rating Option 'Allow websites when a rating error occurs', as well as make sure FortiGuard servers respond well.
CLI Command:
# config webfilter profile edit "<wf_profile>" config ftgd-wf set options error-allow end next end
Web Filter Log:
1) When reachable to FDN: - Action: passthrough. - Message: URL belongs to the allowed category in the policy.
2) When failed to connect to FDN: - Action: blocked. - Error: All Fortiguard servers failed to respond. - Message: A rating error occurs.
3) When failed to connect to FDN and enable the Allow websites option: - Action: passthrough. - Error: All Fortiguard servers failed to respond. - Message: A rating error occurs. |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.