FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
adimailig
Staff
Staff
Article Id 339825
Description This article describes why FortiGate directly upgrades to target firmware even if 'Follow Upgrade Path' is selected.
Scope FortiGate v7.0.7+, v7.2.0+, v7.4.0+.
Solution

The issue is related to known issues on v7.0.7+, v7.2.0+,v 7.4.0+. When upgrading the firmware with multiple hops/jumps of the FortiOS version in the GUI, the 'Follow Upgrade Path' option does not respect the recommended upgrade path. Instead, it directly upgrades to the target FortiOS version.

This issue is resolved on versions v7.0.16, v7.2.9, v7.4.4 and v7.6.0.

Workaround:

Users can follow the recommended upgrade path by selecting the exact interim GA version to upgrade to. For example, if upgrading from v7.0.7 to v7.0.15, upgrade path will be v7.0.7 -> v7.0.9 -> v7.0.11 -> v7.0.13 -> v7.0.14 -> v7.0.15.

Another workaround is to download the firmware images manually at support.fortinet.com. A guide how to download the firmware can be found here.

 upgrade_1.PNG

Instead of selecting v7.0.15, the user can choose the first hop v7.0.9 then upgrade.

upgrade_2.PNG

       upgrade_3.PNG