FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
AnthonyH
Staff
Staff
Article Id 285745
Description This articles describes how to assign user's remote access to the FortiGate through FortiGate Cloud.
Scope FortiGate, FortiGate Cloud
Solution

Prerequisites:

  • FortiCloud account.
  • FortiGate connected and registered to FortiGate Cloud.

 

  1.  Log in to FCrticloud which has the FortiGate registered. It is necessary to have the asset listed under ‘My Assets’.


Assets.png

 

  1. Navigate to FortiGate Cloud.


FortiGate cloud.png

 

  1. Select Configuration -> Account Settings -> Add:


Account settings.png

 

  1. Enter the user’s FortiCloud email address and the username can be anything, then select ‘OK’.


add user.png

 

  1. Log in using the FortiCloud account email and a new window will appear to login into the master account to access the FortiGate.


sign in.png

 

  1.  Managing FortiGate remotely through FortiGate Cloud on the sub-account will now be possible.

 

remote access.png

 

Note:
In FortiGate Cloud Premium or newer version, sub-users are no longer supported and IAM users are required.

Refer to this document for more information: Technical Tip: How to access a firewall from a For... - Fortinet Community 

When trying to add the user, it will re-direct to IAM user creation.

For IAM users migration, refer to this document: Migrating sub users | FortiCloud Services 24.4.a | Fortinet Document Library