Technical Tip: Remote Access For Sub Users Through FortiGate Cloud

[AnthonyH]

Description	This articles describes how to assign user's remote access to the FortiGate through FortiGate Cloud.
Scope	FortiGate, FortiGate Cloud
Solution	Prerequisites: FortiCloud account. FortiGate connected and registered to FortiGate Cloud.  Log in to FCrticloud which has the FortiGate registered. It is necessary to have the asset listed under ‘My Assets’. Navigate to FortiGate Cloud. Select Configuration -> Account Settings -> Add: Enter the user’s FortiCloud email address and the username can be anything, then select ‘OK’. Log in using the FortiCloud account email and a new window will appear to login into the master account to access the FortiGate.  Managing FortiGate remotely through FortiGate Cloud on the sub-account will now be possible. Note: In FortiGate Cloud Premium or newer version, sub-users are no longer supported and IAM users are required. Refer to this document for more information: Technical Tip: How to access a firewall from a For... - Fortinet Community  When trying to add the user, it will re-direct to IAM user creation. For IAM users migration, refer to this document: Migrating sub users | FortiCloud Services 24.4.a | Fortinet Document Library