Technical Tip: Replacement Message not visible for...

fdsantos · 10-22-2024

Description This article describes why the interface cannot be used even if the requirements are matched to be used in a software switch. Scope FortiGate. Solution For an interface to be used in a software switch, it must match the requirements prese...

fdsantos · 08-30-2024

Description This article describes why the health check is showing the specific SD-WAN member down even if the destination is reachable to the member interface. Scope FortiGate. Solution Configured are two IPsec interfaces in the SD-WAN but IPSEC-2 i...

fdsantos · 07-29-2024

Description This article describes why sometimes the Replacement Message is accessible and sometimes it is not when accessing blocked websites. Scope FortiGate, Google Chrome, Edge, Firefox. Solution When accessing websites blocked by a web filter or...

fdsantos · 07-09-2024

Hello, May I know where does 192.168.100.1 resides in your FortiGate? The health check behavior will only make the state "up" if the traffic is sent and received to the same interface (e.g. wan1). Checking on the packet capture it seems that 192.168....

fdsantos · 07-09-2024

Hello, I assume you are referring with the setting below as the part 2 in the documentation. You need to go in User & Authentication -> User Groups and create the user group that you will be using in the Authentication Portal in VPN -> SSL VPN Settin...

fdsantos · 07-03-2024

Hello, Is port1 on the list of your system interface? You may want to check if it is a part of a hardware or software switch or part of any logical interface, kindly use it instead of port1.Thank you.

fdsantos · 07-03-2024

Hello, Downloading a lower version of FortiClient would require a product covered by Fortinet support contract. You may contact the email provided in the message so you can work with our customer service team. Thank you.

fdsantos · 07-02-2024

Hello Daniel,Kindly make sure the following below: Deploy the "FortiGate" and not "FortiFirewall" for the VM image. There are no other existing evaluation image on your FortiCare account as it is only limited to 1 evaluation license per account.The F...

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Technical Tip: Cannot use interface to software switch with no settings

Technical Tip: SD-WAN Performance SLA is showing interface failing even if the destination is reachable