Created on
09-25-2025
11:37 PM
Edited on
09-29-2025
02:24 AM
By
Jean-Philippe_P
| Description | This article describes the reason for users authenticating the captive portal without a password. |
| Scope | FortiGate. |
| Solution |
On the FortiGate, a policy-based captive portal has been configured for LDAP users, and users can authenticate without entering a password.
This is not an issue with the FortiGate, as the user management is handled by Active Directory (AD). Packet captures indicate that the LDAP server is permitting users to log in to the captive portal without requiring a password.
To enable debugging:
diagnose debug disable diagnose debug en 50 12.145419 0.000000000 10.10.60.1 10.10.60.37 TCP 74 15876 → 389 [SYN] Seq=0 Win=29200 Len=0 MSS=1460 SACK_PERM TSval=618274238 TSecr=0 WS=8192
To disable debugging:
diagnose debug reset diagnose debug disable
Review the LDAP configuration to ensure that it does not allow users to log in without a password. |
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