Created on
09-08-2021
05:32 AM
Edited on
03-20-2022
01:51 AM
By
Anthony_E
Description
This article describes how to add the source Mail ID for the Automation trigger and Alert Mail.
The requirement of adding the source Mail ID is some of the mail servers will not accept the mail if the source Mail ID is not properly set.
For example, when configuring the Office 365 for Automation trigger, source Mail ID must be set to allow the alert-mails from automation trigger.
Following are the CLI commands to set the source Mail ID.
# config system automation-action
edit <name-of-automation-action>
set email-from <source-email>
end
or
# config alertemail settin
set username <source-email>
end
Solution
If the source 'mail-id' is not set, then FortiGate is sending the mail from noreply@mail-server.com so this alert mail will be blocked by mail server so it is necessary to set the source. Mail ID as mentioned above.
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