Technical Tip: FTM Push Notification failing with Error - 'Token denied or timeout (-7105)'

[kgeorge]

Description	This article describes the FortiToken Mobile tokens configuration on Users Mobiles stops Pushing Notification for 2FA.
Scope	Push Notification Failing for Existing or New FortiToken Mobile users.
Solution	For Push Notification to work seamlessly, there should be an Admin account on FortiGate without Trusted Host feature (Restrict login to trusted hosts) enabled. Either editing one of the existing Admin accounts or adding a new Admin account without Trusted Host fixes this issue. Notes: FortiGate first checks the Trusted Host settings for all incoming traffic Hence, for Push Notification pertaining to FortiToken Mobile as well. Therefore, a Push Notification fails/denied if there are no Admin accounts without Trusted hosts. An exception to avoid having Admin account without Trusted Host for Security Reasons is by using FortiToken Cloud.  With FortiToken Cloud, it is not mandatory to have an Admin without Trusted Host.