Troubleshooting Tip: Setting to check on FortiClie...

idumancic · 02-17-2026

Description This article describes how to fix this error: 'Authentication failed: this user is required to login via SAML.' Scope FortiPAM. Solution After the local user is created successfully and the user tries to login to FortiPAM GUI, this error ...

idumancic · 01-14-2026

Description This article explains how to avoid connection not secure warning pop up during connecting to the FortiPAM GUI via Firefox browser. Scope FortiPAM. Solution Here is step by step how to avoid this warning: This warning means the FortiPAM sy...

idumancic · 12-14-2025

Description This article describes how to fix the 500 Internal Server error during exporting remote LDAP users to a CSV file format. Scope FortiAuthenticator v6.6.x. Solution During export users in the FortiAuthenticator GUI, a 500 Internal Server er...

idumancic · 11-18-2025

Description This article describes how to install DCAgent from CLI when the Server GUI is not available. Scope FSSO Collector Agent, FortiGate, DCAgent. Solution In some cases, the FSSO user is not visible in the User Logon list in the Collector Agen...

idumancic · 10-10-2025

Description This article describes how to fix FortiPAM out of sync in HA mode due to DLP.sensor if the settings are by default. Scope FortiPAM v1.6. Solution If the FortiPAM device is in 1.6 version and in HA setup, this error can appear after trying...

idumancic · 02-21-2026

hi @HS08 FortiClient (Android) supports IPsec VPN using either pre-shared key or X.509 certificate-based authentication, but does not support combining PSK with EAP (Username/Password). If only a pre-shared key is used and EAP is disabled, the tunnel...

idumancic · 02-21-2026

hi @Umesh I believe you are looking to set up this: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configuring-FortiGate-and-Microsoft-NPS-Radius/ta-p/213024

idumancic · 02-21-2026

hi @ahmedsallam1936 please check this document for your error message: https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-stucks-in-Validating-License-screen/ta-p/242654you can always open a support ticket to validate the license. Th...

idumancic · 02-10-2026

hi @magarm be aware of the license part: https://docs.fortinet.com/document/fortiauthenticator/8.0.0/administration-guide/122076/high-availability FortiAuthenticator VMs used in a HA cluster each require a license. Each license is tied to a specific ...

idumancic · 02-10-2026

hi @Toshi_Esumi check this: https://docs.fortinet.com/document/fortiauthenticator/8.0.0/release-notes/568509/whats-new

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Technical Tip: How to fix authentication failure if FortiPAM requires to login via SAML

Technical Tip: How to avoid connection not secure warning for FortiPAM in Mozilla Firefox browser

Technical Tip: How to fix the 500 Internal Server error during export remote LDAP users to a CSV file

Technical Tip: How to install the FSSO DCAgent from CLI

Technical Tip: How to fix FortiPAM HA out of sync due to DLP.sensor

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Re: What's the major changes with FortiAuthenticator 8.0.0

Troubleshooting Tip: Setting to check on FortiClie...

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