Created on
08-14-2024
01:52 AM
Edited on
07-30-2025
10:19 PM
By
Anthony_E
Description | This article describes how to proceed when having an issue with the FortiClient connectivity to FortiGate or FortiSASE. |
Scope | FortiClient, FortiGate, FortiSASE. |
Solution |
On some Windows machines, the user might have the error 'Unable to establish the VPN connection. The VPN server may be unreachable. (-5052)' while trying to connect to the FortiGate or FortiSASE using the FortiClient VPN.
Note: In step 1, the user can delete the file at all. However, it is recommended to rename it and keep it for further analysis or rolling-back, if needed.
If the error 'Unable to establish the VPN connection. The VPN server may be unreachable. (-5053) is encountered, see Technical Tip: Unable to establish the VPN connection: 'The VPN server may be unreachable. (-5053)' for troubleshooting steps.
If the issue persists, contact Fortinet support for further assistance. |
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