Description
This article describes how to stop a long log backup job on FortiAnalyzer if the recommended methods (See the 'Related Article' section at the bottom) do not work:
- Run a second backup job to cancel the initial one.
- Issue the command '# diagnose test app uploadd 57'
Solution
After having launched a backup task from CLI using:
# execute backup logs <device name(s)| all> <ftp/sftp/scp> <ip> <user name> <password> <directory
To stop this ongoing backup task, connect to the FortiAnalyzer via SSH then execute below commands.
Enable Shell access:
# config system admin setting
(setting)set shell-access enable
Enter new password: <-----It is possible to use an empty password */
Confirm new password:
(setting)end
Then issue the following commands:
# execute shell
Enter password:poss
bash$ redis-cli -p 6380
127.0.0.1:6380> keys *backup*
1) "cli:exec:backup:cmd:hash"
127.0.0.1:6380> del "cli:exec:backup:cmd:hash"
(integer) 1
127.0.0.1:6380> exit
bash$ exit
The backup job has been interrupted and it is possible launch it again later.
Related Article.
