Re: Can we attach files to a ServiceNow incident t...

RenuAndh · 10-09-2024

Can you try running above curl command removing -d '{}' and check. And also from connector actions try running action "Fetch Incidents" if this runs successful. Also check this curl command works:curl -k -X POST https://api-yourfqdn/public_api/v1/inc...

RenuAndh · 10-08-2024

Can you try running this curl command to check with valid credentials:curl -X POST https://api-{fqdn}/public_api/v1/distributions/get_versions/ -H "x-xdr-auth-id:{API_KEY_ID}" -H "Authorization:{API_KEY}" -H "Content-Type:application/json" -d '{}'

RenuAndh · 10-07-2024

HI khanchand, Can you specify Which authentication type you are selecting ?

RenuAndh · 09-09-2024

Hi shashankkumar,Providing the cmdb_ci in other fields is not mandatory. Additionally, the state can be set to "Resolved" directly from the action.

RenuAndh · 08-22-2024

Hi shashankkumar, can you try adding this in other fields : { "category": "software", "subcategory": "email"} Please check attached screenshot.

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