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‎06-17-2025
Last activity: Jun 17, 2025 7:08:05 PM
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Troubleshooting Tip: NP7 FortiGates on v7.2.11 may stop sending traffic out on certain interfaces

06-15-2025
Description This article describes an issue where an NP7 FortiGate on v7.2.11 may stop sending traffic out on certain interfaces due to a change in the destination MAC address or a FIB table change. Scope FortiGate v7.2.11. Solution If the output of ...

Technical Tip: Certificate does not populate in all VDOMs when uploading a new local certificate in the Global VDOM via CLI

05-14-2025
Description This article describes an issue where a certificate does not populate in all VDOMs when uploading a new local certificate in the Global VDOM via CLI. This issue only affects v7.2.9 and v7.2.10. Scope FortiGate v7.2.9 and v7.2.10. Solution...

Technical Tip: High memory usage caused by snmpd daemon

12-11-2024
Description This article describes an issue with high memory usage caused by the snmpd daemon. Scope FortiGate. Solution High memory usage may be caused by the snmpd daemon due to too many child processes being forked. This can be confirmed by runnin...

Technical Tip: Traffic Outage May Occur after Stopping NPU Sniffer on NP7 FortiGate

08-25-2024
Description This article outlines an issue where stopping the NPU Sniffer on NP7-based FortiGate devices may cause a traffic outage, requiring a reboot to restore normal functionality. Scope FortiGate v7.0.12, v7.0.13, v7.0.14, v7.2.5 Solution On For...

Troubleshooting Tip: Kernel panic when upgrading from 7.4.3 to 7.4.4 on SoC4 FortiGate

08-22-2024
Description This article describes a kernel panic when upgrading from 7.4.3 to 7.4.4 on SoC4 FortiGate. Scope FortiGate. Solution When upgrading a SoC4 FortiGate from 7.4.3 to 7.4.4, a kernel panic may prevent the FortiGate from booting. The FortiGat...
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