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‎06-17-2025
Last activity: Jun 17, 2025 11:47:08 PM
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Troubleshooting Tip: FortiLink interface is removed after upgrade to version 7.4.X

04-28-2025
Description This article describes how to resolve a situation when a FortiGate is upgraded from versions 7.2.X to version 7.4.X, and after the upgraded FortiLink interface and all its references are removed, and how to fix it. Scope FortiGate all ver...

Troubleshooting Tip: Error 'Invalid name: end-ip is out of range from start-ip, must be in the same Class C subnet for ipv4' in FortiMail IP Group

03-13-2025
Description This article explains why the error 'Invalid name: end-ip is out of range from start-ip, must be in the same Class C subnet for ipv4' is displayed when ipv4 and ipv6 address are merged in FortiMail IP Group. Scope FortiMail. Solution Some...

Technical Tip: How to filter users in FortiMail mode API Office 365 to limit subscribed users

03-13-2025
Description This article describes how to limit the number of subscribed users in FortiMail API mode by filtering them by Group membership. Scope FortiMail, FortiMail Cloud with Microsoft 365 API. Solution When FortiMail works in Office 365 API mode,...

Technical Tip: How to insert a disclaimer for incoming messages for specific users

09-30-2024
Description This article describes how to insert a disclaimer in incoming messages, only for specific users. Scope FortiMail. Solution As it is well known, FortiMail allows configuring the insertion of a disclaimer for sending/receiving messages at t...

Troubleshooting Tip: Unable to save configuration: error code: '-37 (Permission is denied)'

09-30-2024
Description This article describes that when an admin user creates/modify another admin user, the message 'Failed: Unable to save configuration: error code: -37 (Permission is denied)' is displayed Scope FortiMail. Solution Sometimes, when an admin u...
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