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ymasaki
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Staff
‎12-09-2021
Last activity: Dec 9, 2021 11:05:08 AM
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Technical Tip: How to collect FortiEDR Collector log

12-09-2021
Description This article describes how to retrieve the collector logs for basic troubleshooting. Scope FortiEDR Collector. Solution If the collector is currently connected to FortiEDR Central Manager, it is possible to retrieve the collector logs via...

Technical Tip: EMS offline status

05-26-2020
DescriptionThis article describes when endpoints rebooted, EMS shows the Connection (managed by EMS) as Offline until user log into endpoints.SolutionThis behaviour is expected when option ‘Log off' When User Logs out of Windows in Endpoint Profiles ...

Technical Tip: Enable 'Dynamic Threat Detection' via EMS

04-23-2020
DescriptionThis article describes how to enable dynamic threat detection via EMS.SolutionTo enable 'Dynamic Threat Detection' via EMS, valid license for Sandbox in EMS first. When Sandbox is enable in the endpoint profile in EMS (Endpoint Profiles ->...

Technical Tip: Change FortiGuard server port for URL rating

03-27-2020
DescriptionFortiClient sends web filter URL rating request to FortiGuard server on UDP/8888 by default. Sometimes ISP blocks UDP/8888 and this port can be changed to UDP/53 via the XML config file.This article describes how to change FortiGuard serve...

Technical Tip: Create a user with SMS based two-factor authentication

02-27-2020
Description This article describes how to create a user with SMS based two-factor authentication on FortiGate. Note that the option is not available in GUI by default and the setting is required to configure from CLI as follows. Solution1) The option...
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