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Description This article describes that FortiGate ICAP is integrated with Forcepoint DLP, but the parameter value of FortiGate ICAP X-Authenticated-User received by DLP is anonymous instead of the correct user name. Scope FortiOS 7.2. Solution 1) Dis...
Description This article describes that FortiGuard service definitions are not updated, even if the contract status is valid. Scope FortiOS 7.0. Solution The command below will display the definition version and update status. # diagnose autoupdate v...
Description This article describes that the extension of two-factor email expiry time does not work for FortiOS 6.4 with FortiClient version 6.0 legacy version. Scope FortiOS 6.4, FortiClient6.0 legacy version Solution With FortiOS 6.4, FortiClient 6...
Description This article describes when the FortiCloud management connectivity status is down on FortiGate and how to troubleshoot it. Scope FortiOS 6.2. Solution The management connectivity status is down on the FortiCloud Network Overview page. The...
Description This article describes how to troublehoot External Connector-Threat Feeds support format. Scope FortiOS 7.0.5. Solution When the threat feeds are imported from a remote HTTP server, there is no entry on FortiGate. The data is visible by H...