Fortinet Community

yangw · 09-11-2023

Description When using a dial-up SSL VPN with an iPhone (FortiClient-VPN APP) and an internal IP, it connects to the server normally. But when using FQDN, it cannot connect to the internal server which can be solved by the dns-suffix setting. This ar...

yangw · 08-14-2023

Description This article describes how to troubleshoot an issue with remote/local authentication by using debug commands. Scope FortiGate v7.2. Solution Consider an example where the local user name 'gene' was added to the Google LDAPS remote authent...

yangw · 07-17-2023

Description This article describes how to verify the unusual FQDN query from FortiGate. Scope FortiGate v7.2. Solution FortiGate's upstream IPS device reported that its wan interface IP address sent malware FQDN query to DNS server. The client-side t...

yangw · 06-07-2023

Description This article describes the case where the quarantined device is not blocked because it has not been created in the policy rule. Quarantine an active device, based on the device's MAC address: 'Firewall addresses are automatically created ...

yangw · 05-19-2023

Description This article describes how to troubleshoot an issue with two-factor authentication by using debug commands. Scope FortiOS 7.0 Solution Consider an example where the local user name 'ddd' with the remote authentication type was added to t...

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Technical Tip: Assign an internal DNS server through the dns-suffix setting for iPhone

Troubleshooting Tip: Google LDAPS remote authentication failure caused by the local user name in remote authentication user group

Technical Tip: Verifying FortiGate interface ip address query unusual FQDN

Technical Tip: Quarantined device is not blocked because it has not been created in the policy rule

Troubleshooting Tip: FortiToken two-factor authentication fails upon removing the local from a remote authentication user group

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