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yangw · 03-14-2023

Description This article describes that FortiAuthenticator Agent for Microsoft Windows is a credential provider plug-in that enhances the Windows login process with a one-time password, validated by FortiAuthenticator. Scope FortiAuthenticator 6.4. S...

yangw · 02-07-2023

Description This article describes that the Website will not able to be accessed after sign-in caused of incorrect source IP with multiple WAN interfaces. Scope FortiGate v7.0 7.2. Solution In this case, the configuration has been applied to the thre...

yangw · 01-12-2023

Description This article describes that it is not possible to specify source-ip in syslogd setting once the ha-direct enabled. Scope FortiGate v7.0. Solution There is no option to set up the interface-select-method below. # config log syslogd setting...

yangw · 12-01-2022

Description This article describes that FortiGate ICAP is integrated with Forcepoint DLP, but the parameter value of FortiGate ICAP X-Authenticated-User received by DLP is anonymous instead of the correct user name. Scope FortiOS 7.2. Solution 1) Dis...

yangw · 11-06-2022

Description This article describes that FortiGuard service definitions are not updated, even if the contract status is valid. Scope FortiOS 7.0. Solution The command below will display the definition version and update status. # diagnose autoupdate v...

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Troubleshooting Tip: Authentication problem can be login with any 2FA token code when logging in using the FortiAuthenticator Agent for Microsoft Windows

Troubleshooting tip: Website access problem caused by missconfig in SD-WAN load-balance-mode

Technical Tip: Cannot specify source-ip in syslogd setting once the ha-direct enabled

Technical Tip: How to send the correct format of user name to Forcepoint DLP via ICAP setting

Troubleshooting tip: FortiGuard service definitions are not updated if the security profiles do not add to the active policy rule