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Description This article describes when the FortiCloud management connectivity status is down on FortiGate and how to troubleshoot it. Scope FortiOS 6.2. Solution The management connectivity status is down on the FortiCloud Network Overview page. The...
Description This article describes how to troublehoot External Connector-Threat Feeds support format. Scope FortiOS 7.0.5. Solution When the threat feeds are imported from a remote HTTP server, there is no entry on FortiGate. The data is visible by H...
Description This article describes how to use debug commands to identify the WWAN problem with obtaining IP address. Scope FortiGate/FortiWiFi 40F-3G4G. Solution The command below that shows whether the 3G/4G SIM card can be detected. # diag sys lte-...
Description This article describes that SSL-VPN web mode would not assign IP address for the web login account. Scope FortiOS 6.0 and FortiOS 6.2. Solution By design, SSLVPN web mode would not assign IPaddress for the web login account due to web mod...
Description This article describes the SSL-VPN authentication with FortiOS version 5.6 sometimes results in dead sessions in the RADIUS authentication process fnbamd. Scope FortiGate V5.6, FortiAuthenticator V5.4. Solution The FortiAuthenticator debu...