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vrajendran
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‎05-30-2025
Last activity: May 30, 2025 10:04:55 AM
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Troubleshooting Tip: DNS resolution over IPsec/SSL VPN

05-28-2020
Description This article describes how to troubleshoot when hostname is not accessible over IPsec VPN tunnel or SSL VPN connection. Scope FortiGate.Solution If resources are not accessible across a VPN tunnel by hostname, try the following steps: Mak...

Technical Tip: How to perform interface speed test

05-07-2020
Description This article describes how to do a speed test on the WAN interface from the GUI. Scope FortiGate.Solution The results of the test can be added to the interface's estimated bandwidth. An SD-WAN Network Monitor license is required.The Licen...

Technical Tip: How to find serial numbers of FortiAPs on FortiWLC

04-30-2020
DescriptionThis article describes how to find the serial number of FortiAP’s connected to the Meru/FortiWLC.Solution1) Collect the controller diagnostics :Go to Maintenance -> Diagnostics, under 'Collect Diagnostics' select 'Controller Diagnostics' (...

Troubleshooting Tip: Common SSL VPN problems and their solutions

04-29-2020
Description This article describes a list of potential issues. The suggestions below are not exhaustive and do not reflect the network topology. Scope FortiGate.Solution There is no response from the SSL VPN URL.Go to VPN -> SSL-VPN Settings and chec...

Technical Tip: Changing NAT64 prefix

04-29-2020
Description This article describes that an IPv6 prefix is needed by DNS64 to convert the A records into AAAA records. The value of the 'Well-Known Prefix' is 64:ff9b::/96.This article describes how to change NAT64 prefix.Solution This value can be ch...
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