Fortinet Community

DescriptionSender verify failed is an error which appears when trying to send an email. Detail about issue:550-Callback setup failed while verifying yyy@domain.com550-Called: IP address MTA550-Sent: MAIL FROM:550-Response: 550 5.5.0 Sender domain is ...

DescriptionThis article provides a possible solution for the scenario where there are Identity-based policies but the user or username cannot be seen on the forward traffic log.ScopeFirmware v5.2, v5.4SolutionOpen ssh session and execute the followin...

DescriptionWhen trying to add a device to FortiManager, the following error is displayed "A device with Serial Number already exists"ScopeFortimanagerSolutionThere is another device (either registered or unregistered) with same serial number in the F...

DescriptionThis article addresses the error message "Cannot connect to VPN. The VPN server could be unavailable." which may be seen when Windows 7 or Windows XP tries to connect to SSL VPN when using v5.4.ScopeFortiGate All ModelsFortiOS as of v5.4So...

DescriptionThis article provides a solution for where trying to load an image or execute an HQIP test returns the following error:"Non-root ADOM user cannot access CLI" ScopeFortiAnalyzerSolutionThe issue is related that to the account admin not bein...