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cskuan
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‎07-06-2023
Last activity: Jul 6, 2023 3:45:25 PM
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Technical Tip: How to identify if 'diagnose sys session clear' command has been issued to clear session

06-22-2020
Description This article describes how to identify if the 'diagnose sys session clear' command has been issued to clear a session. Scope FortiGate.Solution To identify if the 'diagnose sys session clear' command has been issued, is by checking on the...

Technical Tip: How to identify which hbdev (heartbeat port) is used for session sync and config sync in 6/7K Chassis

06-22-2020
DescriptionThis article describes how to identify the hbdev(heartbeat port) that is used for session sync and config sync in 6/7K Chassis.SolutionBoth 6K and 7K Chassis have multiple hbdev(heartbeat port) which are fixed and built-in.Below is an exam...

Technical Tip: Meaning of the counter fields in ‘diagnose system session full-stat’ output

06-22-2020
Description This article describes the meaning of the counter fields in the 'diagnose system session full-stat' output. Scope FortiGate.Solution Below is the output of the 'diagnose system session full-stat' debug commands output: diagnose system ses...

Technical Tip: Interface status show as ‘down’ on all FPMs but show as ‘up’ on FIMs when the interface is connected

03-23-2020
DescriptionThis article esxplains the reason why interface status show as ‘down’ on all FPMs but show as ‘up’ on FIMs when the interface is connected.Solution Symptoms. 1) Interface shows up (green) on the Web Management GUI. 2) From debug commands ‘...

Technical Tip: Useful diagnostics commands for troubleshooting NTurbo related issues

03-23-2020
Description This article provides useful diagnostics commands for troubleshooting NTurbo-related issues. Scope FortiGate.Solution Debug command: fnsysctl cat /proc/nturbo//drv <------ '' is the NTurbo ID. # fnsysctl cat /proc/nturbo/0/drvTurbo interf...
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