Technical Tip: How to register a FortiGate to a Fo...

cdemar · 12-22-2025

Description This article describes an issue where the FortiClient EMS version is not visible in the Fortinet Support Portal. Scope FortiClient EMS and Fortinet Support Portal. Solution The Fortinet Support portal gets the product versions from FortiG...

cdemar · 05-21-2025

Description This article describes how to see the RMA service level associated with one of the assets under the Fortinet Support Portal. Scope All Fortinet hardware products listed under the Fortinet Support Portal. Solution Find below the steps to f...

cdemar · 12-27-2021

Description This article describes how to use the Firmware Manager CLI and API. Scope FortiManager 6.2, 6.4, 7.0, 7.2. Solution The firmware manager within FortiManager is available for use with the CLI and through an API as well as from the GUI. To ...

cdemar · 12-22-2021

Description This article describes how to register a FortiGate to FortiManager from the CLI. Scope FortiGate, FortiManager. Solution Start by setting up the configuration on the FortiGate with the following commands: config system central-management ...

cdemar · 12-13-2021

Description This article provides tips to resolve the 'No policies available' message in the FPC portal Policy section. Scope FortiPortal 6.0 Solution It might happen that the FortiPortal policy section for a given customer does not show the policy p...

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Customer Service Tip: FortiClient EMS version is not visible in Fortinet Support Portal

Customer Service Tip: How to list the RMA service level associated with one of the assets

Technical Tip: Using the Firmware Manager CLI and API