Troubleshooting Tip: 'unknown file format' for the...

madhan · 08-19-2025

Description This article describes how to fix an issue where the user encounters the error message 'Fail(errno=170):Package copy failed’ during a FortiManager ADOM (Administrative Domain) upgrade. Scope FortiManager. Solution ADOM upgrade can fail wi...

madhan · 08-19-2025

Description This article describes how to resolve the 'unknown file format' for the license status Scope FortiManager, FortiAnalyzer. Solution This issue usually happens when licensing just went under renewal. This will affect some of the features of...

madhan · 07-22-2025

Description This article describes how to resolve the issue where an object created in FortiManager is not reflected on the FortiGate side. The object is applied to be a member of a rule, but it is not being installed properly. Scope FortiManager. So...

madhan · 07-21-2025

Description This article provides troubleshooting steps to resolve unable with installing configurations to the managed FortiGate. The error is caused by misconfiguration in the template used by FortiManager. Scope FortiManager. Solution The misconfi...

madhan · 06-20-2025

Description This article describes FortiManager behavior in downloading analytics logs when adding FortiAnalyzer and comparing when enabling the FortiAnalyzer feature Scope FortiManager. Solution FortiManager has an option to enable the FortiAnalyzer...

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Troubleshooting Tip: FortiManager ADOM Upgrade Error ‘Fail(errno=170):Package copy failed’