Re: FortiFone/ForiVoice not always working with au...

ericw · 05-23-2023

Is there a way to increase the time between a pause during dialing and the phone automatically dialing the numbers already entered? For example, I want to dial a phone number, I start dialing XXX-XXX then pause to look at the last 4 digits, if I paus...

ericw · 12-12-2022

I have noticed when calling into certain automated phone systems, the FortiFone/FortiVoice is either not sending the complete tone or the other end is not receiving it or interpreting it as some of the phone systems are not responding to the button p...

ericw · 06-20-2022

Our FortiFone-480 desk phones are randomly experiencing ring delays after upgrading the firmware to 3.0.12.225. When there is an incoming call, some of the 480 phones will not ring for about 15 seconds. Not only is the phone not ringing but the SIP p...

ericw · 04-09-2021

I have been seeing some sporadic Gh0st.Rat.Botnet and Bladabindi.Botnet notices in FortiClient EMS for a particular system. Is there a way to find out if this is incoming or outgoing? If it is incoming I am not that concerned. If it is outgoing I wou...

ericw · 05-24-2023

Thank you, Farina, for pointing me in the right direction. I found the proper setting in the FV100E to be the "Digit map pause timer" setting under "Phone System | Profile | Phone", then editing the profile for the particular phones being used.

ericw · 01-16-2023

I made these changes including removing the virtual-switch reference. Everything worked except for the FortiAPs (FAP) that are connected to the FortiSwitch (FS). The FAPs are visible to the FortiGate (FG) through device discovery. However, the FAPs a...

ericw · 01-05-2023

In case you have not tried this or anyone else is wondering how to do this. You could try saving an unencrypted config file, open the config file in a text editor, change the type from "set type hard-switch" to set type aggregate", save and load the ...

ericw · 12-12-2022

Graham,That was it. The setting was under Phone System | Profile on the FV-100E though. Had to change it to Inband and now the problematic automated systems do work. Thank you.

ericw · 11-30-2022

We finally resolved this by setting the VLAN and priority manually and completely disabling LLDP on the hand sets.

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FortiFone Dialing Delay

FortiFone/ForiVoice not always working with automated phone menus

FortiFone-480 Delayed Ring After Firmware Upgrade

FortiClient Firewall Events

Re: FortiFone Dialing Delay

Re: Interface type change

Re: Interface type change