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shin311
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‎03-28-2025
Last activity: Mar 28, 2025 11:15:33 PM
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Technical Tip : FortiMail Email False Negative Handling

03-25-2025
Description This article provides the procedure for handling false negative emails on FortiMail systems. It describes the method for submitting missed spam samples to FortiGuard for analysis and registration in the AntiSPAM database. Scope This proce...

Technical Tip: False Positive Handling (User-Initiated Process)

03-25-2025
Description This article describes the procedure for handling false positive detections in emails flagged by FortiGuard AntiSpam. It outlines both the special handling process performed by AS representatives for certain users and the standard delisti...

Technical Tip: How to check for missed spam emails in FortiMail

03-24-2025
Description This article describes a procedure to investigate cases where spam emails are not correctly detected and filtered by FortiMail. It explains how to analyze session information and cross-search logs to determine the reason why spam classifi...
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