Tecnical Tip: How to collect the logs needed for investigating high CPU usage problem

[ddsouza_FTNT]

Description	This article describes steps to collect the logs needed for investigating high CPU usage problems.
Scope	For version 6.0 and above.
	- Login to Fortiweb SSH by using the default 'admin' account and collect the following when the CPU usage is on the higher side. # get system performance # diagnose hardware cpu list Let the commands listed below run for 2 minutes. # diagnose system perf # diagnose system top <----- Press 'c' on the keyboard. - When the CPU usage is high, take a screenshot of the 'Throughput - Total HTTP throughput' and 'Policy Sessions' widgets as seen below. - Along with the above files, attach the configuration backup and the system debug file.  To download the system debug file, go to System -> Maintenance -> Debug -> Debug Log and download the debug log file.