Technical Tip: Verify how many users are in the waiting room

[scheehan_FTNT]

Description	This article describes and demonstrates how the CLI command 'diag policy wr-state list <policy_name>" can be used to check how many users are in the Waiting Room. The Waiting Room is a feature to manage visitor traffic and avoid server overload causing delays and slowness. It is a virtual holding space and queuing realm, allowing new users to enter a Waiting Room where an estimated wait time displays on the landing page before accessing web application.
Scope	FortiWeb v7.4.
Solution	Waiting Room Landing Page: Below is an example of the Waiting Room landing page display message shown while users wait and are queued to access the web application. Verify with a debug command: The 'total_waiting_number' count value can be used to determine how many users currently are in the Waiting Room queue.