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From GUI, go under System -> Config -> FortiGuard, and validate FortiGuard contract entitlement validity. A valid Contract should receive the latest security component database versions.
Hover the mouse pointer to the black dot icon to reveal its last update time.
- Compare license entitlement in FortiCloud - Product List
- Check out the FortiGuard website to learn the latest database version:
FortiWeb Web Application Security Update
FortiWeb Antivirus Update
FortiWeb IP Reputation Update
From CLI:
get system upd-db-version <----- Provide a simplified list of security component database versions.
FortiWeb # get system upd-db-version
Regular Virus Database Version: 00093.01906
Extended Virus Database Version: 00093.01784
Virus Engine Version: 00007.00026
Waf Signature Version: 00000.00397
IP Intelligence Signature Version: 00004.00935
Credential Stuffing Defense Database Version: 00001.00524
FortiSandbox Malware Signature Database Version: 0.0
Geo Database Version: Fortiweb-Country-Build0273 2025-03-18
DLP Signature Database Version: 00000.00000
diagnose system update info
- Provide detailed information such as contract expiration date, last successful update, historical installed version, and latest errors.
- Historical versions show the installed security component database version. It helps the administrator to monitor how frequently database versions are installed.
Note:
An out-of-date expiry date suggests that the license subscription does not include the service.
FortiWeb # diagnose system update info
FortiWeb signature
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Version: 0.00397
Expiry Date: Sat Jul 26 2025
Last Update Date: Mon Mar 24 08:00:11 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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0.00396 Mar/19/2025-12:00:50
0.00395 Mar/18/2025-08:00:31
0.00394 Mar/01/2025-08:00:52
0.00393 Feb/15/2025-10:00:58
0.00392 Feb/01/2025-06:01:42
0.00391 Jan/16/2025-04:00:45
0.00390 Jan/01/2025-04:00:38
0.00389 Dec/17/2024-20:00:36
0.00388 Dec/03/2024-04:01:21
0.00387 Nov/16/2024-04:01:00
FortiWeb GEODB
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Version: Fortiweb-Country-Build0273 2025-03-18
Expiry Date: Sat Jul 26 2025
Last Update Date: Wed Mar 19 06:00:12 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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Fortiweb-Country-Build0273 2025-03-18 Mar/19/2025-06:00:12
05000000FWGI00000-00000.00272-0000000000 Mar/19/2025-06:00:12
Fortiweb-Country-Build0272 Mar/19/2025-06:00:11
Fortiweb-Country-Build0271 Mar/18/2025-02:00:14
Fortiweb-Country-Build0272 2025-03-14 Mar/18/2025-02:00:14
05000000FWGI00000-00000.00271-0000000000 Mar/18/2025-02:00:14
Fortiweb-Country-Build0271 2025-03-04 Mar/05/2025-06:00:15
05000000FWGI00000-00000.00270-0000000000 Mar/05/2025-06:00:15
Fortiweb-Country-Build0270 Mar/05/2025-06:00:14
Fortiweb-Country-Build0269 Feb/26/2025-10:00:10
Regular Antivirus
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Version: 93.01904
Expiry Date: Sat Jul 26 2025
Last Update Date: Mon Mar 24 08:00:14 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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93.01902 Mar/24/2025-08:00:14
93.01900 Mar/24/2025-06:00:14
93.01898 Mar/24/2025-04:00:13
93.01896 Mar/24/2025-02:00:12
93.01894 Mar/24/2025-00:00:12
93.01892 Mar/23/2025-22:00:12
93.01890 Mar/23/2025-20:00:13
93.01888 Mar/23/2025-18:00:13
93.01886 Mar/23/2025-16:00:15
93.01884 Mar/23/2025-14:00:14
Extended Antivirus
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Version: 93.01784
Expiry Date: Sat Jul 26 2025
Last Update Date: Mon Mar 24 08:00:14 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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93.01616 Mar/19/2025-08:00:27
93.01449 Mar/12/2025-08:00:23
93.01281 Mar/05/2025-10:00:21
93.01113 Feb/26/2025-10:00:20
93.00945 Feb/19/2025-10:00:20
93.00777 Feb/12/2025-10:00:22
93.00609 Feb/05/2025-10:00:21
93.00441 Jan/29/2025-10:00:22
93.00273 Jan/22/2025-10:00:19
93.00107 Jan/15/2025-10:00:25
Antivirus Engine
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Version: 7.00026
Expiry Date: Sat Jul 26 2025
Last Update Date: Mon Mar 24 08:00:14 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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IP Reputation
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Version: 4.00935
Expiry Date: Sat Jul 26 2025
Last Update Date: Mon Mar 24 08:00:11 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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4.00933 Mar/19/2025-04:00:08
4.00932 Mar/13/2025-04:00:11
4.00930 Mar/12/2025-04:00:09
4.00928 Mar/05/2025-06:00:15
4.00927 Feb/26/2025-06:00:13
4.00926 Feb/21/2025-06:00:11
4.00924 Feb/18/2025-04:00:07
4.00923 Feb/13/2025-06:00:15
4.00922 Feb/12/2025-06:00:12
4.00921 Feb/05/2025-06:00:09
FortiWeb Fuzzy Web Shell
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Version: 1.00050
Expiry Date: Sat Jul 26 2025
Last Update Date: Wed Mar 19 12:00:50 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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1.00050 Mar/19/2025-12:00:50
1.00050 Mar/18/2025-08:00:30
1.00048 Mar/01/2025-08:00:51
1.00048 Feb/15/2025-10:00:57
1.00048 Feb/01/2025-06:01:41
1.00048 Jan/16/2025-04:00:44
1.00047 Jan/01/2025-04:00:37
1.00047 Dec/17/2024-20:00:35
1.00046 Dec/03/2024-04:01:20
1.00046 Nov/16/2024-04:01:00
FortiWeb Known Bot
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Version: 1.00006
Expiry Date: Sat Jul 26 2025
Last Update Date: Wed Mar 19 12:00:48 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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1.00006 Mar/19/2025-12:00:48
1.00006 Mar/18/2025-08:00:28
1.00006 Mar/01/2025-08:00:50
1.00006 Feb/15/2025-10:00:56
1.00005 Feb/01/2025-06:01:40
1.00005 Jan/16/2025-04:00:41
1.00005 Jan/01/2025-04:00:34
1.00005 Dec/17/2024-20:00:33
1.00004 Dec/03/2024-04:01:19
1.00004 Nov/16/2024-04:00:58
Harvest Credentials
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Version: 1.00524
Expiry Date: Sat Jul 26 2025
Last Update Date: Mon Mar 24 08:00:11 2025
Next Update Date: Mon Mar 24 10:00:00 2025
Historical versions
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1.00523 Mar/22/2025-10:00:15
1.00522 Mar/15/2025-10:00:24
1.00521 Mar/08/2025-10:00:16
1.00520 Mar/01/2025-10:00:14
1.00519 Feb/22/2025-10:00:18
1.00518 Feb/15/2025-10:00:58
1.00517 Feb/08/2025-10:00:19
1.00516 Feb/01/2025-10:00:20
1.00515 Jan/25/2025-10:00:26
1.00514 Jan/18/2025-10:00:14
Certificate Bundle
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Version: 1.00056
Last Update Date: Mon Mar 24 08:00:11 2025
Next Update Date: Mon Mar 24 10:00:00 2025
DLP Signature
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Version: 0.00000
Last Update Date: Thu Jan 01 08:00:00 1970
Next Update Date: Mon Mar 24 10:00:00 2025
FortiSandbox Malware Signature Database
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Version: 0.0
Expiry Date: Mon Jul 26 2027
Last Update Date: Thu Jan 01 08:00:00 1970
Next Update Date: Mon Mar 24 10:00:00 2025
Latest errors
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Fri Mar 21 09:39:17 2025 update network error:failed receiving setup response.
Fri Mar 21 00:07:13 2025 update network error:failed receiving setup response.
Thu Mar 20 09:36:55 2025 update network error:failed receiving setup response.
Thu Mar 20 09:34:07 2025 update network error:failed receiving setup response.
Tue Mar 18 06:03:15 2025 update network error:failed receiving setup response.
Sun Mar 16 12:50:33 2025 update network error:failed receiving setup response.
Sat Mar 15 10:17:32 2025 Received invalid setup response.
Sat Mar 15 05:17:19 2025 update network error:failed receiving setup response.
Thu Mar 13 09:32:49 2025 update network error:failed receiving setup response.
Wed Mar 12 09:32:35 2025 update network error:failed receiving setup response.
Fortisandbox connectivity
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FortiSandbox DOMAIN : 0.0.0.0
FortiSandbox IP : 0.0.0.0
FortiSandbox port : 514
FortiSandbox connect type : Appliance
FortiSandbox connect state: Disconnected
FortiSandbox connect info : Fail to build FortiSandbox connection.
FortiSandbox connect ssl : enable
------------------------------------------------------------------------------------------
Sample errors
- Multiple established connection failures errors indicate FortiWeb is unable to reach FDS servers to fetch updates e.g Service port 443 is not allowed in the upstream firewall/proxy:
******* 00:47:26 2024 Failed to establish connection with 149.5.232.66:443 when install essential/anti-virus packages.
******* 00:46:22 2024 Failed to establish connection with 149.5.232.66:443 when install essential/anti-virus packages.
******* 00:45:21 2024 Failed to establish connection with 208.184.237.68:443 when install essential/anti-virus packages.
******* 00:44:20 2024 Failed to establish connection with 208.184.237.68:443 when install essential/anti-virus packages.
******* 00:43:17 2024 Failed to establish connection with 173.243.138.67:443 when install essential/anti-virus packages.
******* 00:42:16 2024 Failed to establish connection with 173.243.138.67:443 when install essential/anti-virus packages.
******* 00:30:35 2024 Failed to establish connection with 149.5.232.66:443 when install essential/anti-virus packages.
******* 00:29:32 2024 Failed to establish connection with 149.5.232.66:443 when install essential/anti-virus packages.
******* 00:28:30 2024 Failed to establish connection with 173.243.138.67:443 when install essential/anti-virus packages.
******* 00:27:28 2024 Failed to establish connection with 173.243.138.67:443 when install essential/anti-virus packages.
- Indicates Internet connection error e.g initial TCP connection to FortiGuard server failed:
******* 10:01:50 2024 update network error:failed to connect servers.
- There would be response/connection failures from FortiGuard server but FortiWeb will actively tries the next FortiGuard server:
******* 09:39:17 2025 update network error:failed receiving setup response.
******* 00:07:13 2025 update network error:failed receiving setup response.
******* 09:36:55 2025 update network error:failed receiving setup response.
******* 09:34:07 2025 update network error:failed receiving setup response.
Verify connectivity:
Connecting to FortiGuard services
Note:
If MITM SSL inspection is performed on FortiWeb to Internet traffic, FortiGuard updates might fail.
If the issue persists after traffic is allowed for FortiWeb to contact FortiGuard servers, follow the below article for TAC assistance: Troubleshooting Tip: Unable to connect to FDS-servers
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