FortiSwitch
FortiSwitch: secure, simple and scalable Ethernet solutions
DW_FTNT
Staff
Staff
Article Id 239242
Description This article describes how to troubleshoot physical issues on Fortiswitch Port. Errors will point to bad port/cable/transceiver or some physical issue.
Scope FortiSwitch, FortiGate.
Solution

Commands on FortiGate:

 

# diag switch-controller switch-info port-stats <switch serial number> portxx

 

Look for incrementing errors and run the command over and over.

 

Commands on FortiSwitch:

 

# diag switch physical-ports port-stats list (port number)

 

Look for incrementing errors and CRC errors and run command over and over.

 

Examples:

 

FortiGate:

 

# diagnose switch-controller switch-info port-stats S224FSWITCH port23

 

Look for incrementing errors.

 

FortiSwitch:

 

# diag switch physical-ports port-stats list 23

 

Look for incrementing errors and CRC errors.