FortiSandbox
FortiSandbox provides a solution to protect against advanced threats and ransomware for companies who don’t want to implement and maintain a sandbox environment on their own.
pchee
Staff
Staff
Article Id 246451
Description

This article describes that successfully installed, the WIN10X64VM fails to 'activated' when trying to power on the VM.

 

FortiSandbox.png

Scope FortiSandbox VM.
Solution

Perform the CLI command in order to capture the output using command below:

 

# diagnose-debug vminit

 

2023-02-08 09:46:05 VMINIT: WIN10X64VM Start copying mode=actwindows
2023-02-08 09:46:05 VMINIT: WIN10X64VM Copying is done mode=actwindows
2023-02-08 09:46:06 VMINIT: WIN10X64VM Start activating Windows 10 online with key 7FNYQ-TY88M-MKTXF-JGPTR-XXXXX
2023-02-08 09:46:07 VMINIT: WIN10X64VM Hardware Settings 1 2048 8 HyperV True.
2023-02-08 09:46:18 VMINIT: WIN10X64VM Failed to activate Windows 10 online with key 7FNYQ-TY88M-MKTXF-JGPTR-XXXXX

 

VM initialization shows that WIN10X64VM fails to activate windows using the available key from within the FortiSandbox:

 

2023-02-08 09:43:28 VMINIT: Processor online count: 8
2023-02-08 09:43:28 VMINIT: Processor count: 8
2023-02-08 09:43:28 VMINIT: Processor online core count: 8
2023-02-08 09:43:28 VMINIT: Processor core count: 8
2023-02-08 09:43:28 VMINIT: Processor supports HW virtualization: no
2023-02-08 09:43:28 VMINIT: Processor supports PAE: yes
2023-02-08 09:43:28 VMINIT: Processor supports long mode: yes
2023-02-08 09:43:28 VMINIT: Processor supports nested paging: no
2023-02-08 09:43:28 VMINIT: Processor supports unrestricted guest: no
2023-02-08 09:43:28 VMINIT: Processor supports nested HW virtualization: no
2023-02-08 09:43:28 VMINIT: Processor#0 speed: 2299 MHz
2023-02-08 09:43:28 VMINIT: Processor#0 description: Intel(R) Xeon(R) Silver 4310T CPU @ 2.30GHz
2023-02-08 09:43:28 VMINIT: Memory size: 15934 MByte
2023-02-08 09:43:28 VMINIT: Memory available: 13598 MByte
2023-02-08 09:43:28 VMINIT: Operating system: Linux
2023-02-08 09:43:28 VMINIT: Operating system version: 4.19.114
2023-02-08 09:43:28 VMINIT: MACOS clone number 0

 

Review through the captured output on the Processor state and spot that the 'Processor supports nested HW virtualization: no'.

 

Advise the user to check on the physical server CPU to make sure it is enabled with nested virtualization.

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