Basic commands to troubleshoot FortiSandb...

FortiSandbox

FortiSandbox provides a solution to protect against advanced threats and ransomware for companies who don’t want to implement and maintain a sandbox environment on their own.

Article Id 281229

Description

This article shows the basic commands to be executed on FortiSandBox when opening a ticket.

Scope

FortiSandbox.

Solution

To start the validation of the ticket, these commands will help the TAC Team. Run them when the problem is present.

*** If Device is Version 4.0 and Above ***

# tac-report -l

*** If Device is Version 3.2.2 and Above ***
# tac-report

*** If Device is Below Version 3.2.2 ***
# status
# sandbox-engines
# vm-status
# test-network
# vm-license -l
# diagnose-sys-perf
# diagnose-sys-top -l30 -i2
# pending-jobs show all all all

Use Putty to execute them, to save the log, use this link:

Technical Tip: How to create a log file of a session using PuTTY

428

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Technical Tip: Basic commands to troubleshoot FortiSandbox with TAC Team

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