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1) Check that the bundles file exists. If not, create it as an admin user.
# su admin
mkdir /opt/glassfish5/glassfish/domains/domain1/autodeploy/bundles
2) Ensure the deployment did not fail due to java heap space. If this error is seen during the app server deployment, increase the Java Heap space as per Knowledge Base article 242878.
java.lang.OutOfMemoryError: Java heap space.
3) Run the following commands and wait for the phoenix services to start naturally (it may take longer than usual, but should not take more than 10 minutes). Do not try to start the services with phtools.
# su admin
cd /opt/glassfish/domains/domain1/
rm -rf generated/
rm -rf osgi-cache/
$ kill -9 $(cat /opt/glassfish/domains/domain1/config/pid)
4) If the phoenix processes are still down, proceed with the following commands:
# su admin
cd /opt/glassfish/domains/domain1/
rm -rf generated/
rm -rf osgi-cache/
/opt/glassfish/bin/asadmin create-domain --savemasterpassword domain2
Enter admin user name [Enter to accept default "admin" / no password]> admin
Enter the admin password [Enter to accept default of no password]> admin
Enter the admin password again]> admin
Enter the master password [Enter to accept default password "changeit"]> changeit
Enter the master password again]> changeit
cp -p /opt/glassfish/domains/domain1/config/admin-keyfile /opt/glassfish/domains/domain1/config/admin-keyfile.bak
cp -p /opt/glassfish/domains/domain2/config/admin-keyfile /opt/glassfish/domains/domain1/config/admin-keyfile
]> yes
echo 'admin' > /tmp/glassfish-pwd.txt
cd /opt/phoenix/deployment
./deploy-fresh.sh phoenix.ear
/opt/glassfish/bin/asadmin delete-domain domain2
5) Once the app server deploys successfully, the phLicenseTool must return a password string similar to 1aA2BbbC3D^D. This is the password used during the second command.
If the phLicenseTool command returns Make sure AppSvr is running, the procedure did not work.
# su admin
phLicenseTool --showDatabasePassword
/opt/glassfish/bin/asadmin change-admin-password
Enter the admin user name [default: admin]:
>admin
Enter the admin password:
>admin
Enter the new admin password. For example:
>1aA2BbbC3D^D <- Output of "phLicenseTool --showDatabasePassword"
Enter the new admin password again:
>1aA2BbbC3D^D
If the phoenix services are still down or the phLicenseTool command returns Make sure AppSvr is running after following this procedure, collect the AOLogs from the supervisor and open a ticket with FortiSIEM support.
# /opt/phoenix/bin/phziplogs /tmp/ 3
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