Troubleshooting Tip: Collector cannot upload SVN f...

Juancacst · 04-04-2024

Description This article describes how to change the hardware ID on a license to match the supervisor's UUID. Scope FortiSIEM Supervisor. Solution Connect to the supervisor via SSH. Execute the following command as root. cat /sys/class/dmi/id/product...

Juancacst · 05-16-2023

Description This article describes that Collector goes into Critical Status due to Buffer exceeding 50MB. The following upload failure messages are continuously generated in the collector’s /opt/phoenix/log/phoenix.log log file. 2023-05-05T15:25:55.1...

Juancacst · 05-16-2023

Description This article describes how to properly configure the Event Log Type Other in the Windows Agent Monitor Template. The Event Log Type Other can be used when monitoring any log file from a Windows device’s Event Viewer. This also applies to ...

Juancacst · 02-27-2023

Description This article explains how to fix an issue when upgrading to 6.4.X or 6.5.X or after rebooting the supervisor. Deploying the app server fails with the following error: Invalid file for option: --passwordfile: java.io.FileNotFoundException:...

Juancacst · 01-13-2023

Description This article explains how to increase Java Heap Space for the app server to avoid memory errors. Scope FortiSIEM app server (Supervisor only). Solution Deploying the app server may fail with the following error. Error occurred during depl...

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Technical Tip: How to change hardware ID on License (FortiSIEM)

Troubleshooting Tip: Collector cannot upload SVN files

Technical Tip: How to monitor any Event Viewer Log file with Windows Agent

Troubleshooting Tip: Deploying app server fails with java.io.FileNotFoundException: /tmp/glassfish-pwd.txt (No such file or directory)

Technical Tip: How to Increase Java Heap space (for the app server)

Troubleshooting Tip: Collector cannot upload SVN f...

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