Created on 09-11-2024 11:49 PM Edited on 09-26-2024 12:00 AM By Jean-Philippe_P
Description |
This article describes that logging into the FortiSASE instance results in an error message, ‘user login failed’. This is because of the recent change as per https://status.fortisase.com where sub-users have been deprecated in FortiCare/FortiCloud so they have to be migrated to IAM users:
It is advisable to ‘SUBSCRIBE TO UPDATES’ on the FortiSASE Status page. The migration from sub-user to IAM user can only be done through the Master Account. |
Scope | FortiSASE, FortiCloud. |
Solution |
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