Troubleshooting Tip: Local Winbind configuration fails to start

[cmaheu]

Description

This article explains how to solve an issue that occurs when the service fails to start while configuring Local Winbind in the Administration UI under System > Settings > Authentication > Local RADIUS Server.

Scope

FortiNAC 8.8.

Solution

Join the domain prior to enabling the Winbind service:

1) Configure the following:

- Local NetBIOS Name

- Domain NetBIOS Name

- Kerberos Realm Name

- Domain Controller Hostname

2) Select Save Settings.
3) Select Join Domain.

4) Select Enable Service.

Note: Since domain joining runs on Kerberos and Kerberos is time-sensitive, ensure the FortiNAC appliance is in sync with DC time: configure the FortiNAC to use the same NTP server as DC.

For more details on the fields in this view, see Configure Local RADIUS Server settings in the Administration Guide.