Troubleshooting Tip: Local Winbind configuration fails to start

[cmaheu]

Description

This article explains how to solve an issue that occurs when the service fails to start while configuring Local Winbind in the Administration UI under System -> Settings -> Authentication -> Local RADIUS Server.

Scope

FortiNAC 8.8.

Solution

Join the domain prior to enabling the Winbind service:

1. Configure the following:

• Local NetBIOS Name.
• Domain NetBIOS Name (Note: NetBIOS Name must be in upper Case, 'FORTI').
• Kerberos Realm Name (FORTI.LAB).
• Domain Controller Hostname.

2. Select Save Settings.
3. Select Join Domain.
4. Select Enable Service.

Note: Since domain joining runs on Kerberos and Kerberos is time-sensitive, ensure the FortiNAC appliance is in sync with DC time: configure the FortiNAC to use the same NTP server as DC.

For more details on the fields in this view, see Configure Local RADIUS Server settings in the Administration Guide.