Created on
07-15-2024
01:01 AM
Edited on
02-11-2025
07:00 AM
By
Jean-Philippe_P
Description | This article describes how to troubleshoot when the FortiMail did not quarantine an email when DMARC failed. |
Scope | FortiMail. |
Solution |
FortiMail combines non-final actions set in the antispam profile with the actions set in the DMARC DNS record policy. If the antispam profile DMARC actions are non-final, such as 'Tag subject' and 'Notify', then they are combined with the actions in the DMARC DNS record policy: none, reject, or quarantine.
This happens when the FortiMail configuration is:
config antispam settings end
Refer to the following document to know more about FortiMail actions: How FortiMail processes email.
Solution:
To configure FortiMail to use antispam profile action, run the below command:
config antispam settings end
As a result, if the email fails the DMARC check, the action configured in the Antispam profile of FortiMail will be applied and the DMARC record policy will be ignored. |
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