Troubleshooting Tip: Video Filter Debugging Commands

[Renante_Era]

Description	This article describes how to debug the Video Filter when a YouTube filter is not working correctly.
Scope	FortiGate, FortiOS 7.0.x and 7.2+.
Solution	Double-check the video filter configuration settings. Ensure that traffic matched the expected firewall policy. diag sys session filter cl diag sys session filter src <IP address> diag sys session list | grep policy_id Make sure that the API key is configured correctly. sh full | grep -f <API key> Double-check the channel ID as well. sh full | grep -f <channel_ID> Clear the browser cache and reload the video again.  Confirm block/allow YouTube videos/channels using web filter event logs (FortiGate GUI -> Log & Report -> Security Events -> Web Filter Events). The following images represents an allowed and blocked video web filter log, respectively:      7. Additional debug commands can be collected using the following FortiGate CLI commands: diagnose wad debug enable level verbose diagnose wad debug enable category video diagnose debug enable # Stop the debugs after generating traffic to YouTube diagnose debug reset