Troubleshooting Tip: Test automation stitch is grayed out in GUI when schedule trigger is configured

ssanga · ‎10-21-2024

Description

This article describes how to resolve an issue in the FortiGate GUI where the automation stitch is grayed out when the trigger is set to a schedule.

Scope

FortiGate v7.2.8, v7.4.4, v7.6.0.

Solution

When an automation stitch is configured with a ‘scheduled’ trigger-type, the test automation stitch option in the GUI appears grayed out. However, the automation stitch can still be tested successfully via the CLI.

Sample config:

config system automation-action

edit "Action"

set action-type cli-script

set script "execute backup full-config sftp Fortigate/FW001%%date%%.cfg < ip address > < username > < password >"

set accprofile "super_admin"

config system automation-trigger

edit "Trigger"

set trigger-type scheduled

set trigger-hour 8

set trigger-minute 45

config system automation-stitch

edit "Stitch"

set trigger "Trigger"

config actions

edit 1

set action "Action"

set delay 30

set required enable

Navigate to Security Fabric -> Automation -> Right-click on the configured stitch to find 'Test Automation Stitch' grayed out.

CLI:

diagnose automation test Stitch

automation test is done. stitch:Stitch

This issue has been resolved in FortiOS versions 7.2.9, 7.4.5, 7.6.1.

Workaround:

Test the automation stitch using the following CLI command:

diagnose automation test <Stitch_Name>

Logs required by FortiGate TAC for investigation:

The configuration file of the FortiGate.
FortiGate Support Tool Data.
The output of the following command:

diagnose automation test <Stitch_Name>

The output of the following command:

execute tac report