Troubleshooting Tip: SSL VPN is not connecting and getting the error 'credential or SSL VPN configuration is wrong.' (-7200)

[knaveenkumar]

Description	This article describes how to resolve the SSL VPN not connecting issue.
Scope	SSL VPN not connecting and getting the error like 'credential or SSL VPN configuration is wrong.' (-7200).
Solution	The user is not able to connect to the SSL VPN and the error 'credential or SSL VPN configuration is wrong.' (-7200). is seen. In order to see what is going wrong with the SSL VPN, take the following debug: di de res di de app sslvpn -1 di de app fnbamd -1 di de en Here is the output after a failed connection attempt: It is seen that the FortiGate is configured with an LDAP server and that the user is a part of two groups: 'example_group' and 'Domain Users'. When checking the configured LDAP group in the policy, the AD group information is missing. Here is the configuration after an AD group is added: Once applied, the user will be able to connect to the SSL VPN successfully.