FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
wdeloraine_FTNT
Article Id 349235
Description This article describes how to troubleshoot malfunctioning or flapping optical modules.
Scope Any FortiGates using optical fiber module.
Solution

In case of a flapping interface or low level of power for optical fiber modules like SFP or qSFP, those verification steps should be considered to improve the situation:

  • Remove the SFP module from the slot.
  • Clean any dust.
  • Clean any dust on fiber.
  • Clean any dust on the fiber patch or patch panel.
  • Plug the SFP back in and assess.

 

Related articles:

Technical Note: SFP / SFP+ transceiver handling guide
Troubleshooting Tip: Verify FortiGate Configuration for SFP Transceivers
Technical Note: How to check SFP transceiver module serial number and power