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This article describes best practices for installing or removing a SFP or SFP+ transceivers on a Fortinet product.  It refers to Fiber SFP but can also be used to handle Copper SFP / SFP+ and Fiber SFP+ transceivers.

SFP transceiver modules are static sensitive devices. Use an ESD wrist strap or similar grounding device when handling transceiver modules.

Do not install or remove SFP transceiver modules while fiber-optic cables are still attached. This can cause damage to the cables, cable connectors, and the optical interfaces. It may also prevent the transceiver module from latching correctly into the socket connector.

Installing and removing SFP transceiver modules can shorten their useful life.  Do not install or remove transceiver modules more than is necessary.


To install the SFP transceiver modules

1. Ensure that you are properly grounded.

2. Remove the caps from SFP cage sockets on the front panel of the unit.

3. Position the SFP transceiver module in front of the cage socket opening and ensure that the SFP transceiver module is correctly oriented.  When the module is correctly oriented, the extraction lever will be level with the socket latch.

SFP cage socket orientation may vary.  Ensure that the SFP transceiver module is correctly oriented each time that you are inserting a module.
4. Hold the sides of the SFP transceiver module and slide it into the cage socket until it clicks into place.

Caution:  Do not force the SFP transceivers into the cage slots.  If the transceiver does not easily slide in and click into place, it may not be aligned correctly or may be upside down.  If this happens, remove the SFP transceiver, realign it or rotate it and slide it in again.

5. Press the module firmly into the cage socket with your thumb.

6. Verify that the module is latched correctly by grasping the sides of the transceiver and trying to pull it out without lowering the extraction lever. 
  • If the module cannot be removed, it is installed and latched correctly. 
  • If the module can be removed, reinsert it and press harder with your thumb.  If necessary, repeat this process until the module is securely latched into the cage socket.

To remove the SFP transceiver modules

1. Ensure that you are properly grounded.

2. If applicable, disconnect the fiber-optic cable from the SFP transceiver module connector and install a clean dust plug in the module’s optical bores.

3. Pull the extraction lever out and down to eject the module.  If you are unable to use your finger to open the lever, use a small flat-head screwdriver or other similar tool to open the lever.
4 . Hold the sides of the SFP transceiver module and carefully pull it away from the cage socket.
5. Replace the cap on the SFP cage socket and place the removed SFP transceiver module into an antistatic bag.

Note: Follow proper fibre-optic handling procedures when installing and removing SFP transceiver modules to ensure the devices remain clean and are not damaged.

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Technical Note: Fortinet SFP, XFP, SFP+ and QSFP+ transceiver specifications