FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
This article provides a solution when FortiClient becomes unresponsive during the connection phase. Additionally, the disconnect button also becomes non-functional, forcing the user to shut down FortiClient entirely.
Scope
FortiClient, FortiOS, macOS Sonoma.
Solution
First of all, verify if the FortiGate interface is being hit by the traffic being generated from FortiClient on macOS Sonoma:
SSL VPN debugging:
Run SSL VPN debugging on FortiGate CLI as shown below:
