FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
kumarh
Staff
Staff
Article Id 355888

 

Description

This article describes how to fix the following error 'VM resource exceeds license limit, CPU:4/1':

 

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Scope FortiGate.
Solution

If FortiGate is in the HA cluster then both FortiGate units should have identical and valid licenses with matching feature sets and expiration dates. If it is not then the above error can occur.

It is possible to confirm the license validation by running the following commands:

 

diag hardware sysinfo vm full --------------> This command provides detailed hardware information about the FortiGate virtual machine and shows the VM’s unique identifiers, like the UUID, as well as CPU, memory, and VDOM licensing details.

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fnsysctl cat /proc/sys/kernel/random/uuid ---------> This will provide information about UUID i.e is specific to each FortiGate VM.

 

diag debug vm-print-license --------------> It shows detailed license information for the FortiGate VM, including the serial number, license expiry date, activated features, and the resources allocated.

 

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