Technical Tip: Submitting a request to review the category of an URL

[rkulkarni]

Description

This article describes how to submit a request to rate the websites if rated incorrectly/Unrated.

Scope

FortiGate.

Solution

When an incorrectly rated IP address or FQDN code is found and its rating needs to be changed, submit a review request to the FortiGuard Team as below:

Go to https://fortiguard.com/faq/wfratingsubmit. Fill in the necessary details and select Submit. The FortiGuard Team will review, verify, and change the Rating.

To request a category rating through the firewall, follow these steps:

1. Log in to the firewall and navigate to System -> FortiGuard.
2. Scroll to the filtering section and click Request re-evaluation of a URL's category.
   
   

3. A new tab will open in the browser where it is possible to fill in the URL details.
4. Enter the URL with the incorrect rating, complete the CAPTCHA, and Submit

5. Check the current category assigned to the URL for example google.com; if it is incorrect, select Wrong Category.

6. Provide the necessary details, choose the suggested category, and submit the request.