lkumar
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Staff
‎09-17-2025
Last activity: Sep 18, 2025 8:41:42 AM
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Description This article describes how to resolve an issue where SAML IDP authentication fails with a '403 Forbidden' error and FortiAuthenticator is configured as an IDP. Scope FortiAuthenticator v6.6.1. Solution When a user enters the credentials a...
Description This article describes an issue in which the secondary firewall shuts down following an attempt to upgrade the HA cluster to firmware version 7.4.1 build 2463. Scope FortiGate 401F Solution During a firmware upgrade of the FortiGate 401F ...
Description This article describes the issue where the self-registration portal page does not load, and users are unable to create an account. Scope FortiAuthenticator. Solution When the user provides the details in the self-registration portal and s...
Description This article describes the cause for the authentication failure error 'Remote LDAP user authentication from (null) with no token failed: invalid password', which appears even when the correct password is used. A solution is provided. Scop...
Description This article describes how to check the process details using the command palette in the Firewall. Scope FortiGate. Solution The command palette is a shortcut option available only in GUI to run commands on FortiGate and also can be used ...