Description | This article describes the issue of a blank page after a successful SSL VPN web login due to a changing public IP address. |
Scope | FortiGate versions 7.4.7 and 7.4.8. |
Solution |
Certain Mobile Service Providers assign a public IP address to a client and change it periodically, sometimes within a few seconds.
Using FortiOS version 7.4.7, this does not seem to be affecting the SSL VPN Web Mode connection. But after the upgrade to v7.4.8, the client is getting a blank page after a successful SSL VPN login.
The debug on version 7.4.8 showed this error.
[318:root:5]deconstruct_session_id:494 decode session id ok, user=[user01], group=[VPN_Users],authserver=[user01],portal=
To mitigate this, there is an option in the VPN settings that can be disabled.
config vpn ssl settings
SSL VPN Tunnel mode is no longer available in FortiOS v7.6.3 and above. Web Mode will be referred to as Agentless VPN. |
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