Technical Tip: How to verify FortiGate and FortiSwitch integration status

[kjay]

Description	This article describes the checklist and troubleshooting steps to verify the integration status between FortiGate and a managed FortiSwitch. If the FortiLink connection or switch management is not functioning properly, the following items should be validated on both FortiGate and FortiSwitch.
Scope	FortiGate with FortiLink-managed FortiSwitch.
Solution	FortiGate verification steps: Verify local NTP server configuration. Ensure FortiGate is configured as a local NTP server for FortiSwitch: Under GUI, go to System -> Settings -> Setup device as local NTP server (enable). Listen on Interfaces: Select the FortiLink interface. Check FortiSwitch connection status. Verify the overall switch-controller connection. execute switch-controller get-conn-status Verify the connection for a specific FortiSwitch: execute switch-controller get-conn-status <FortiSwitch Serial Number> Note: How to change the password on a Managed FortiSwitch. Refer to the following article: Technical Tip: Change password on a Managed FortiSwitch. FortiSwitch verification steps: Accessing the FortiSwitch using the console. Connect using 115200 baud. SSH access over FortiLink. If the switch received an IP from FortiGate: execute ssh admin@10.255.1.2  Verify NTP synchronization status: diagnose sys ntp status Verify system date/time & Check NTP configuration: execute date execute time show system ntp Expected Result: If all verification steps above show no issues, the FortiSwitch status will appear as 'Online' under: WiFi & Switch Controller -> Managed FortiSwitches (the displayed status text may vary depending on the FortiOS version). Note: If the FortiSwitch still does not come online, verify that the FortiSwitch OS and FortiOS versions are compatible. This can be checked using the compatibility matrix from this document: FortiLink Compatibility.