Troubleshooting Tip: The wrong firmware version ap...

kjiye · 10-10-2024

Description This article describes a Chrome extension that makes searching for articles or documents easier. Scope All models. Solution Install the 'Fortinet Google Search' Chrome extension at Fortinet Google Search. A button will appear in the Exten...

kjiye · 02-08-2024

Description This article explains the 'deleted' status of scanned files. Scope FortiClient EMS. Solution Quarantined: After FortiClient quarantines a file on an endpoint and sends the quarantined file information to FortiClient EMS, users cannot acce...

kjiye · 10-01-2023

Description This article explains why the expiry date is displayed as 19691231 in fortiguard-message info. Scope FortiGate. Solution See the CLI output: This expiry date is displayed on devices that have never registered a paid SMS license.If SMS is ...

kjiye · 09-29-2023

Description This article describes the possible causes for deployment getting stuck in the 'Protocol Schedule Created' state and offers additional information about the state. Scope FortiClient EMS. Solution The state 'Protocol Schedule Created' indi...

kjiye · 09-26-2023

Description This article explains why the wrong firmware version appear when connecting FortiAuthenticator to FortiAnalyzer. Scope FortiAuthenticator, FortiAnalyzer. Solution This happens because the FortiAuthenticator does not use OFTP when connecti...

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Technical Tip: A Chrome extension that makes it easier to search for articles or documents

Troubleshooting Tip: Description of status of scanned files

Troubleshooting Tip: Why is the expiry date displayed as 19691231

Troubleshooting Tip: Deployment gets stuck on 'Protocol Schedule Created'

Troubleshooting Tip: The wrong firmware version appear when connecting FortiAuthenticator to FortiAnalyzer

Troubleshooting Tip: The wrong firmware version ap...

Troubleshooting Tip: Deployment gets stuck on 'Pro...

Technical Tip: How to upgrade the firmware of EMS ...

Troubleshooting Tip: How to set DoS policy excepti...

Troubleshooting Tip: Why only 1-hour logs are retr...

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