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nevan
Staff
Staff
Article Id 310684
Description This article describes the procedure to upgrade the LTE modem firmware from the CLI with a management station. A management station is a service provider and modem firmware that can be downloaded or restored with a valid firmware and general updated license from the FortiGuard distributed network.
Scope FortiOS.
Solution The LTE modem firmware can be upgraded in any of the following ways:

FTP Load an image from an FTP server.
Management-station Restore an image from a Management station.
TFTP Restore an image from the TFTP server.
USB Restore an image from a USB disk.

With a management station service, the firmware can be downloaded from a FortiOS CLI session. Before that, the remote LTE firmware upgrade must be enabled.

config sys central

set allow-remote-lte-firmware-upgrade enable

end

 
The following command is used to download the firmware with the CLI to FortiOS. In this article, the carrier GENERIC is being tested, but are some other carriers are also available (such as ATT, VERIZON, TELUS, DOCOMO, SOFTBANK, SPRINT).

execute lte-modem get-modem-firmware management-station GENERIC
Please wait...

Getting image 00002000MIMG00000 from Management station...
###################################################


The following process shows how to download the the carrier PRI files with a CLI command:

 

execute lte-modem get-pri-firmware management-station GENERIC
Please wait...

Getting image 02002000MIMG00000 from Management station...
####################################################################################################


After downloading the particular PRI file and firmware file, the upgrade can be started.

execute lte-modem start-upgrade
You are going to burn the following images into your LTE modem.
---------------------------------------------------------
Modem image: 00002000MIMG00000.cwe
PRI image: 02002000MIMG00000.nvu
---------------------------------------------------------
The original images on your LTE Modem will be replaced!
Do you want to continue? (y/n)Y

Starting LTE Modem firmware upgrade, please don't power off your device
until the whole process is done!
LTE Modem firmware upgrade routine will run in the background.


Generally, it takes five minutes to complete the process. After completion, the following message will appear in the CLI session:

EM7565 Modem Firmware Upgrade Process succeeded!

 

After completion, the connection status can be checked:

 

diag test app lted 3
Modem activation succeeded!

 

Useful commands in the CLI:

diagnose test application lted 0

1. Show device info

2. Show data session connection status

3. Test connection

4. Test disconnection

5. Get signal strength

6. Get IP address

7. Get IP address and DNS server

8. Get SIM card status

9. Show LTED status

10. Resync LTED status

11. List supported AT commands

12. Get IMEI

13. Get ICCID

14. Get firmware preference

15. Recover firmware preference

16. Set Internal USB Configuration(reboot needed)

17. List stored images

18. Get Msisdn

19. Get Modem Activation State

20. Get SIM State

21. Get RF Band Info

22. Get RF Band Capability

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